MampA Internal Communications Director

Profile

Because you belong at Twilio

The Who, What, Why and Where

Twilio is looking for a Director of M&A Communications to lead all internal M&A communications and program management and help scale this function for one of the hottest hyper growth companies in tech.

This role sits on the Corporate Communications team and reports to the Senior Director of Internal Communications. The person in this role would work directly with C-suite executives and senior leaders on high visibility corporate programs related to M&A deals and the integration of acquired companies.

Who?

Twilio is looking for an experienced internal M&A communicator with the following skill sets:

10 years of internal and/or executive communication

s experience with at least 2 years direct experience managing M&A communications.

Comprehensive understanding of digital communications and how all the program components including PR, social, editorial and thought leadership fit together in an integrated strategy.

Outstanding leadership skills. Someone who takes the initi

ative, making hard decisions, and is accountable.

Flexible and able to roll with the punches in a high-pressure, dynamic environment. Someone who can make quick decisions and prioritize in a fast paced environment with some ambiguity.

Strategic with the skills to

op

erate structurally like a program manager/ leader, while also unafraid to roll up their sleeves - a total doer.

Excellent writing skills are a must

, including high-quality, thoughtful executive communications, ghost writing, and crisp central messaging.

Top-notch executive team management. The ability to be persuasive, collaborative, and accommodating -- yet firm -- with all partners, including C-suite execs. They will embody c

onfidence with coaching executives and expressing a point of view, while also being able to “disagree and commit.”

Strong interpersonal skills. Someone who is collaborative, structured, and persuasive in championing a direction that helps advance organizational objectives. This role requires e

mpathy, kindness, and the ability to understand the unique Twilion audience.

Bachelor’s degree in English, journalism, communications, marketing, or otherwise writing-intensive field.

What?

The person who fills this role will play a crucial part in connecting Twilions to our company’s mission, vision, and priorities, using the voice of our shared company culture -- something we call the

Twilio Magic

as we scale our fast-growing company towards a future of 10,000 employees.

The person in this role will:

Develop, own and execute communications strategies for acquisitions, divestitures and support ongoing integration of acquired companies.

Collaborate with business deal leads and sponsors and act as a thought partner on reaching a concise, clear and accurate deal rationale.

Plan, draft messaging, and execute on company M&A announcements, incorporating strategic narrative in how we can speak to it internally and with customers.

Partner with key stakeholders across the organization – including product, product marketing, field marketing, Integration management office, executive sponsor, Go To Market leadership, HR leadership and Investor communications team– to ensure that the messaging is cohesive and well understood by critical audiences.

Draft sophisticated, thoughtful C-level executive communications, i.e. emails, video scripts, and presentations.

Own coordination of day-to-day M&A and integration communication activities, including collaborating with external and internal communication leads, assisting with content creation and review and overall program management.

Manage agency, vendor, and contractor resources and budgets.

Why?

In the last two years, Twilio has nearly tripled its employee population to 5,000 employees in 26 offices across 17 countries and has acquired multiple companies. We are building a global internal communications function that can scale to support Twilions and our leaders, not just for today, but for the not-so-distant future as our company grows to 10,000 employees. It’s incredibly interesting and exciting work - a rare opportunity to grow and lead at one of the most exciting companies in tech!

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.

Where?

This position will start out fully remote, as Twilio’s offices are temporarily closed due to COVID-19. After that time, the position will be Twilio’s HQ at 101 Spear Street in San Francisco. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Company info

Twilio Inc
Website : https://www.twilio.com