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Job Details

Internal Communications Lead Remote US

Location
San Juan, PR, United States

Posted on
Oct 08, 2022

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Description

Humana is seeking a seasoned communications expert to join our Internal Communications Team.

In this role, the Communications Lead will have the opportunity to step into the position of senior counselor on engagements with high-profile partners executing against our Workplace Solutions and overall change communications strategy. You'll work closely with senior leaders across the enterprise to prepare for and manage through enterprise-wide business transformation, including the transition of our hybrid workforce into newly optimized ways of working.

Responsibilities

The specialist hired for this position will play a key leadership role in building and driving companywide communications campaigns and is responsible for directing a broad range of communication activities across a variety of channels to maximize messaging opportunities and effectiveness. This role requires someone invigorated by challenges, complex subject matter, and the critical thinking required to help and organization of our size and complexity navigate ongoing change - all through the lens of the employees who power our business. This role does not currently have direct reports (could be subject to change), but will lead project teams.

Key Role Functions


Lead communications strategy for various companywide communication campaigns, implementing communications tactics that prioritize employee engagement and protect Humana's brand and reputation
Advise teams and leaders on best practices and proven internal communication approaches that enable successful transformation, and deliver the tactical plans and communications materials to support them
Counsel business partners on change communication strategies and execution, recommending innovative ways for teams to connect with internal and external stakeholders
Develop change communication strategies, plans and narratives to drive message alignment and consistency across the enterprise
Establish discipline around measurement and reporting outcomes, setting and measuring against KPIs to inform decision making and measure success
Serve as a change communications subject matter expert and consultative resource for the broader Workplace Solutions team and other key business partners
Develop and maintain collaborative relationships with Corporate Communications colleagues, cross-functional business teams and company leadership
Present exceptional writing and project management skills with keen attention to detail across all tasks and deliverables
Demonstrate a strong track record of developing successful strategies and content for multiple internal communication channels


This is a remote role working anywhere in the U.S. and may require quarterly travel.

Required Qualifications


Bachelor's degree in journalism, communications, public relations or relevant field
8 years of experience in corporate and/or employee communications leadership role (include both (indirect/direct leadership)
Seasoned communicator who can effectively balance people
Experience with leading and/or managing projects
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Change Management experience and/or certification
Experience with M&A and other large-scale change and transformation within a corporate, healthcare or agency setting
Experience leading the development of crisis preparedness, issues management and employee communication plans as well as managing through real-time crisis situations


Additional Requirements

Covid-19 Vaccine/Testing Requirement

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work at Home/Remote Requirements


Must ensure designated work area is free from distractions during work hours and virtual meetings
Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required


Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

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